772 pub Privacy Policy

This Privacy Policy ("Policy") describes how 772 pub ("772 pub", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of users ("you", "Player", "User") who access or use the 772 pub online gaming platform at 772-pub.app and all associated services (collectively, the "Platform"). This Policy is incorporated into and forms part of the 772 pub Terms & Conditions. By registering an account or using the Platform, you consent to the data practices described in this Policy.

1. Overview

772 pub is committed to protecting the privacy and personal data of every player on our Platform. We understand that Filipino players trust us with sensitive information — from government-issued IDs to GCash account details — and we take that responsibility seriously. This Policy is designed to be transparent about our data practices so you can make informed decisions about your personal information.

We process personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC). We are committed to the principles of transparency, legitimate purpose, and proportionality in all our data processing activities.

2. Personal Data We Collect

2.1 Registration & Identity Data

When you create a 772 pub account, we collect:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Email address
• Mobile number (Philippine mobile number preferred)
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and anti-money laundering (AML) requirements, we may collect:

• Copies of government-issued photo ID (Philippine passport, driver's license, SSS/UMID card, PhilSys National ID, or Voter's ID)
• Proof of address (utility bill, bank statement, or barangay certificate dated within 3 months)
• Selfie or live photo for identity verification
• Source of funds documentation where required by regulation

2.3 Financial & Transaction Data

• GCash mobile number and account name
• PayMaya / Maya account details
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks)
• Deposit and withdrawal history
• Transaction amounts in Philippine Peso (₱)
• Bonus and promotional credit history

2.4 Gaming Activity Data

• Games played, bet amounts, win/loss records
• Session duration and frequency of play
• Responsible gaming tool usage (deposit limits, self-exclusion requests)
• Bonus and promotion participation history

2.5 Technical & Device Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Unique device identifiers
• Login timestamps and session data
• Cookies and similar tracking technologies (see Section 9)

2.6 Communications Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Marketing communication preferences

3. How We Collect Your Data

772 pub collects personal data through the following means:

• Directly from you: When you register, complete KYC verification, make deposits or withdrawals, contact support, or participate in promotions.
• Automatically: Through cookies, web beacons, and similar technologies when you use the Platform (see Section 9).
• From third parties: From payment processors (GCash, PayMaya, banks), identity verification service providers, fraud prevention services, and analytics providers, where permitted by law.
• From regulatory bodies: From PAGCOR or other competent authorities where required by law or regulation.

4. How We Use Your Personal Data

772 pub uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your 772 pub account, including authentication and security.
• Identity verification: To verify your age (21+), identity, and eligibility to use the Platform in compliance with PAGCOR requirements.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved Philippine payment methods.
• Legal compliance: To comply with applicable Philippine laws, PAGCOR regulations, AML obligations, and NPC guidelines.
• Fraud prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal activities.
• Responsible gaming: To monitor gaming behavior and provide responsible gaming tools, including deposit limits, session timers, and self-exclusion.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing: To send you promotional offers, bonuses, and updates about 772 pub — only where you have given consent or where permitted by law. You may opt out at any time.
• Platform improvement: To analyze usage patterns, improve game performance, and enhance the overall 772 pub player experience.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 772 pub processes your personal data on the following legal bases:

• Consent: For marketing communications and non-essential cookies, where you have given explicit consent.
• Contractual necessity: For account registration, payment processing, and service delivery — processing necessary to fulfill our contract with you.
• Legal obligation: For KYC verification, AML compliance, PAGCOR reporting, and other regulatory requirements.
• Legitimate interests: For fraud prevention, platform security, and analytics — where our legitimate interests do not override your rights and freedoms.

6. Data Sharing & Disclosure

772 pub does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and other approved Philippine payment service providers, for the purpose of processing transactions.
• Identity verification providers: Third-party KYC and AML service providers who assist in verifying player identity and preventing fraud.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law or regulation.
• Technology service providers: Cloud hosting, analytics, customer support software, and cybersecurity providers who process data on our behalf under strict data processing agreements.
• Professional advisors: Legal counsel, auditors, and accountants where necessary for compliance or dispute resolution purposes.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom 772 pub shares personal data are contractually required to maintain the confidentiality and security of that data and to use it only for the specified purpose.

7. Data Retention

772 pub retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction and financial records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing preference data is retained until you withdraw consent or request deletion, whichever is earlier.
• Technical and device data collected via cookies is retained in accordance with our Cookie Policy (see Section 9).

When personal data is no longer required for its original purpose and no legal retention obligation applies, 772 pub will securely delete or anonymize the data in accordance with our data disposal procedures.

8. Data Security

772 pub implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the 772 pub Platform is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: Account passwords are stored using strong one-way cryptographic hashing algorithms. 772 pub staff cannot view your password in plain text.
• Access controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis, with role-based access controls and audit logging.
• Secure data storage: Personal data is stored on secure, access-controlled servers with regular security audits and vulnerability assessments.
• Two-factor authentication: 772 pub supports and encourages the use of two-factor authentication (2FA) for all player accounts.
• Incident response: 772 pub maintains a data breach response plan and will notify affected players and the NPC in accordance with applicable law in the event of a personal data breach.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access.

9. Cookies & Tracking Technologies

772 pub uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, authentication, and security. These cannot be disabled.
• Performance & analytics cookies: Used to collect anonymized data about how players use the Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limits.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 772 pub Platform. For more information on managing cookies, refer to your browser's help documentation.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 772 pub:

• Right to be informed: You have the right to know what personal data we collect, how we use it, and with whom we share it — which is the purpose of this Policy.
• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer (DPO) using the contact details in Section 15. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.

11. Minors & Age Restriction

The 772 pub Platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine law and PAGCOR regulations governing online gaming. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a player under 21 has registered an account or provided personal data, we will immediately suspend the account, delete the associated personal data, and report the incident to PAGCOR as required.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gaming platforms. If you believe a minor has accessed the 772 pub Platform, please contact us immediately at the details provided in Section 15.

12. International Data Transfers

772 pub primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud service providers or technology partners with infrastructure in other jurisdictions. Where such transfers occur, 772 pub ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that meet the standards required by the NPC and the Data Privacy Act of 2012.

13. Third-Party Services & Links

The 772 pub Platform may reference third-party services such as GCash, PayMaya, and Philippine banking institutions for payment purposes. These third-party services have their own privacy policies, and 772 pub is not responsible for their data practices. We encourage you to review the privacy policies of any third-party service you use in connection with your 772 pub account.

14. Changes to This Privacy Policy

772 pub reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered players via email or in-platform notification where required. Your continued use of the Platform following the posting of changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer (DPO):

Data Protection Officer — 772 pub
Email: [email protected]
Support Email: [email protected]
Live Chat: Available directly on the 772 pub Platform
Response Time: Within 30 days of receiving a verified request
Operating Hours: 24/7, including Philippine public holidays

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.